Communication I.Q.

Fred Kendall & Anna Kendall SKU: 9781641232098
Hard Cover
Communication I.Q.

Communication I.Q.

Fred Kendall & Anna Kendall SKU: 9781641232098
Hard Cover
Regular price £31.50 Sale price £18.89 Save 40%
/
  • Release Date: 5 March 2019
  • Free UK Delivery over £10
  • 2 in stock, ready to ship
  • Inventory on the way
Tax included. Shipping calculated at checkout.
“By languages, in all their facets, we can live in peace or go to war. We sing songs in harmony, or shout insults in anger. We experience connection or disconnection. We work together in peace or in pain. The choice is ours.”—Anna Kendall Every so often, we meet people with whom we find it difficult to communicate. For one reason or another, we don’t seem to be on the same wavelength—it’s as if we’re speaking different languages. It’s frustrating when we try to discuss something with them or understand their point of view. The late renowned management consultant Peter Drucker claimed that 80 percent of all management problems were the result of faulty communication. Poor communication also causes strife in many relationships. Fred and Anna Kendall set out to discover how different people prefer to communicate and what methods they use to do so. The result is the Kendalls’ Life Languages program, which has been used successfully by tens of thousands of people around the world. In Communication I.Q., the Kendalls share information about three communication intelligence categories—kinetic/action, emotive/feeling, and cognitive/thinking—and the seven Life Languages—Mover, Doer, Influencer, Responder, Shaper, Producer, and Contemplator. Each Life Language has a filter through which one views life and communication, a need that provides feelings of acceptance and love when it’s met, a key character strength, a learning style, and other traits. The Kendalls’ goal is to empower people to learn how to use their Life Language to better communicate with others in their personal lives, their careers, and the world at large, while also gaining a greater self-awareness of their own strengths and passions.

Delivery to the UK is FREE if you spend over £10.

See below for more information or go through the checkout process for more options.

Time From Placing Of Order To Dispatch

Assuming your ordered items are in stock we will aim for your order to leave our warehouse within 1-2 working days of your order being placed.

Time From Dispatch To Receipt

The time between your order being dispatched and you receiving it will depend upon the services of Royal Mail and the delivery option you select. If you select Next Working Day Delivery you will receive an email confirming the items' dispatch and that they will be received the day after (please ensure that someone is at the delivery address to receive Courier deliveries).

Cost Of Delivery

When you place an order you can select the type of delivery that best suits your needs. 

Standard Delivery (2nd Class post) under £10 = £2.75
Standard Delivery (2nd Class post) = FREE over £10
1st Class UK Delivery - Order Value between £0.00 - £19.99 = £4.00
1st Class UK Delivery - Order Value between £20.00 - £49.99 = £6.00
1st Class UK Recorded Delivery = £7.99
Special UK Delivery: £8.99
Next Working Day Courier UK Delivery (for items in stock and ordered by 1pm) (2 Day Service for NI): £7.99
European Shipping Rate 1: £0.00 - £20.00 = £7
European Shipping Rate 2: £20.01 - £40.00 = £9
European Shipping Rate 3: £40.01 - £60.00 = £12
European Shipping Rate 4: £60.01+ = £20
Outside Europe Delivery - Order Value between £0.00 - £10.00 = £12
Outside Europe Delivery - Order Value between £10.01 - £50.00 = £20
Outside Europe Delivery - Order Value between £50.01+ = £35.00

European and Rest of World Deliveries

Please note that we are still shipping to the EU and the rest of the world but due to Brexit there maybe delays and customs charges in the country of your delivery. Unfortunately this is outside of our control.

Checking The Progress Of Your Order

You will be sent an email informing you when your order has been dispatched. In addition to this you can follow the progress of each item you have ordered by checking your account details (login and click on ‘My Account’ on the top right of the screen).

National Holidays, Christmas & New Year Ordering

Our warehouse and offices will be closed on national holidays. Orders placed during these times will be processed upon commencement of business.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Recently viewed